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Operational Leadership

Two Service Options

Fractional COO


For companies without an operations executive.


I serve as your COO for 3-12 months, providing full C-level operational leadership and accountability.

Operational Improvement Partner


For companies with existing operational leadership.


I work alongside your COO and operations team as a specialized improvement resource, providing dedicated leadership for high-ROI initiatives your team lacks the bandwidth to execute.


Whether your company needs C-level operational leadership or specialized expertise alongside your existing team, the services below, and others, apply to both engagement models.

Operational Assessment & Strategy

Comprehensive diagnostic to identify $300K-$1M+ in addressable improvements. 

Data-driven analysis of your operations with a prioritized action plan.


Typical deliverables:

- Current state analysis (scrap, OEE, throughput, quality)

- Root cause identification for top operational challenges

- Prioritized improvement roadmap with ROI projections

- Quick-win opportunities for immediate impact

Strategic Operations Leadership & Organizational Effectiveness

For companies that need C-level operational leadership to drive performance, build team capability, and position the organization for growth or transition.


  • - Operational strategy development and execution
  • - Leadership team development and organizational structure
  • - Performance management systems and accountability frameworks
  • - Operational readiness for growth, acquisition, or ownership transition
  • - Building a culture of continuous improvement and data-driven decision-making
  • - Strategic planning and prioritization aligned to business objectives


  • Organizational Development

    Build operational capability within your team for long-term sustainability.


    Activities:

    - Workforce planning and labor optimization

    - Cross-training and skill development

    - Standard operating procedures (SOPs)

    - Continuous improvement culture development

    Quality Systems & Scrap Reduction

    Drive significant quality improvements and reduce waste through systematic

    root-cause analysis and process control.


    Planned outcomes:

    - Scrap rate reduction

    - First-pass yield improvement

    - Reduction in customer returns/rejections (PPM improvement)

    - Quality management system implementation

    OEE Operational Optimization & Productivity

    Maximize equipment effectiveness (OEE) through availability, performance, and 

    quality improvements.


    Desired outcomes:

    - Downtime reduction (planned and unplanned)

    - Cycle time optimization

    - Bottleneck identification and elimination

    Capacity Planning & Capital Investment

    Make confident growth decisions with the analysis to back them up.


    Results delivered:

    - Current capacity assessment and bottleneck identification

    - Future capacity requirements modeling based on growth targets

    - Equipment purchase justification and ROI analysis

    - Make or buy analysis

    - Facility layout optimization for throughput and scalability

    - Capital investment roadmap prioritized by return

    Supply Chain & Inventory Optimization

    Improve supplier performance, reduce inventory carrying costs, and ensure 

    material availability.


    Focus areas:

    - Supplier quality improvement

    - Inventory reduction (raw material, WIP, finished goods)

    - Material planning and procurement optimization

    - Vendor-managed inventory (VMI) implementation

    Operational Systems & Data Structure

    Build sustainable systems for data-driven decision-making and continuous 

    improvement.


    Implementations:

    - KPI dashboards and reporting

    - Production tracking and scheduling systems

    - Quality management systems

    - Preventive maintenance programs

    Customer Retention & Growth Enablement

    Protect your most valuable customer relationships and build the operational credibility to win new business.


    Focus areas:

    - Customer scorecard analysis and at-risk account identification

    - Quality escape response and corrective action plans that satisfy customer requirements

    - On-time delivery performance improvement

    - Operational readiness for new program launches

    - Customer audit preparation and support

    - Capacity and capability positioning for new business pursuit

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